Fast delivery by seller, am very happy with that. This backpack was purchased as a gift and it suits the recipient just fine as a smaller pack for use for commuting to her first job. Quality appears to be above average, there weren't any loose threads, the fabric is stiff/sturdy, zippers appear to be robust and work smoothly, and this model comes with a unique interior lining vs. the unfinished interiors of most every other backpack on the market. Overall it's a quality backpack.